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Presentation highlighting the use of cartoon videos as a replacement of traditional training manual procedures in libraries, given at the Georgia Council of Media Organizations.
library, academic library, libraries, student employees, cartoons, training, employee training, customer service
Higher Education | Library and Information Science
Malone, Derek and Patterson, Emily, "Trained by Animation: How We’re Re-Imagining Our Help Desk Training with Cartoons" (2015). Faculty Presentations. 24.