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Presentation highlighting the use of cartoon videos as a replacement of traditional training manual procedures in libraries, given at the Georgia Council of Media Organizations.
library, academic library, libraries, student employees, cartoons, training, employee training, customer service
Higher Education | Library and Information Science
Malone, D., & Patterson, E. (2015). Trained by Animation: How We’re Re-Imagining Our Help Desk Training with Cartoons. Retrieved from https://ir.una.edu/libfacpresentation/24